Terms of service

Terms of Service

Terms & Conditions of Use

Welcome to Radha Lakshmi Organics! By accessing our website or placing an order, you agree to the following Terms and Conditions. These terms are designed to ensure a safe, transparent, and enjoyable experience for all our customers. If you have any questions, feel free to reach out to us at support@radhalakshmiorganics.com.

1. Authorized Use

You agree to use our website only for lawful purposes. You must not:

• Interfere with the website’s functionality or security
• Attempt unauthorized access to data or systems
• Post or transmit any harmful, defamatory, or illegal content
• Use false information or impersonate others
• Misuse promotional or discount codes

2. Product Orders and Transactions

All purchases made via our online store are subject to product availability, order confirmation, and payment authorization.

By placing an order, you confirm that:

• All information you provide is accurate
• You are authorized to use the payment method
• You accept our Refund & Cancellation Policy

We reserve the right to reject or cancel any order in case of:

• Product unavailability
• Suspected fraud or misuse
• Pricing errors or website glitches

3. Pricing and Product Information

While we strive to ensure all product details and prices are accurate, we do not guarantee that all information is error-free.

We reserve the right to:

• Modify product descriptions, prices, or availability at any time
• Cancel or refuse orders based on typographical or pricing errors

All prices are listed in INR unless otherwise stated and include/exclude taxes as per applicable law.

4. Health Disclaimer

Our products are made from natural ingredients. However, they are not intended to diagnose, treat, cure, or prevent any disease.

• Results may vary depending on individual health conditions.
• Customers with allergies, medical conditions, or on medication should consult a physician before using our products.
• We are not responsible for any adverse reactions caused by misuse or neglect of medical advice.

5. Intellectual Property

All content on our website—including product photos, logos, graphics, recipes, videos, and design—is the exclusive property of Radha Lakshmi Organics or used with permission.

You may not:

• Copy, download, or reuse our content
• Use our name, logo, or product imagery without written permission
• Claim ownership of any material on this website

Unauthorized use may result in legal action under Indian Copyright and Trademark Law.

6. Third-Party Links

Our website may contain links to external websites for payment processing, social media, or other tools. These links are provided for convenience only. We are not responsible for:

• The privacy practices or content of third-party sites
• Any loss or damage arising from interactions with such sites

7. Privacy and Data Security

Your use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect your data. By using our services, you consent to that policy.

8. Limitation of Liability

To the maximum extent permitted by law, Radha Lakshmi Organics shall not be liable for any:

• Indirect, incidental, or consequential damages
• Losses resulting from your use of or inability to use the website
• Errors in product listings or delayed deliveries
• Adverse health effects from product misuse or failure to follow medical advice
• Unauthorized access to your account or payment information

9. Indemnity

You agree to indemnify and hold harmless Radha Lakshmi Organics, its team, suppliers, and partners from any claims, liabilities, or damages (including legal fees) resulting from:

• Your misuse of the website
• Breach of these Terms
• Violation of any applicable law or third-party rights

10. Order Cancellation and Account Suspension

We reserve the right to:

• In rare cases, we may need to cancel orders due to product availability or technical issues. If this happens, we’ll notify you promptly and issue a full refund.
• Suspend or permanently block your account if misuse or suspicious behavior is detected

11. Amendments to Terms

We may update these Terms from time to time. Updates will be posted on this page and will become effective immediately. Your continued use of the website constitutes your acceptance of any revisions.

12. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Tamil Nadu.

For questions or concerns, please contact us at:
support@radhalakshmiorganics.com

13. Privacy Policy Summary
We collect personal information such as your name, contact details, and payment information to process orders and improve your shopping experience. We do not sell or share your data with third parties except for essential service providers (e.g., payment gateways). For full details, please refer to our Privacy Policy.